AEP or American Electric Power bill payment is quite easy via their online platform. There are multiple ways to pay online. But we suggest you create an account to keep track of your bills and payments. We will explain all the processes of making a bill payment toward your monthly electricity charges.
AEP is one of the largest Electric supply companies in the US, that powers millions of households and business establishments. They have over 60 generating stations with a capacity to produce 30K megawatts, they have 40,000 miles of the transmission network to connect that power to consumers. They have expanded its operation to 11 states and serves more than 5 million customers. AEP Ohio, Texas, and Appalachian power are their main customer areas.
How to Pay the AEP bill?
There are multiple ways you can pay online, by phone, by mail, and in person.
AEP bill Pay Online
AEP Login is a portal that facilitates customers to pay the bill via their credit card, debit card, or online banking. Below is the process to make a payment
For people who have already signed up and have an account:
Step 1: Visit the AEP bill login portal, and fill in your user id and password to log in.
Step 2: go to the section of the bill, and you will be shown your outstanding amount, select the payment option and proceed to make payment.
For people who have not signed up:
Step 1: Visit the AEP bill pay portal, on the right you will find the “Pay as a Guest” section. There will be a link to make the payment, click it.
Step 2: you will be taken to a page where you need to provide the Electric account number, phone number, and email address to go ahead with the payment.
AEP bill paid Via phone
Call BillMatrix toll-free at 800.611.0964, you will be welcomed by an IVR system select the option to make payment, and enter your electric account number, you can then pay by Credit card, Debit card, and e-checks.
AEP bill pays in person:
There are lots of merchants that accept payment toward AEP bills, but it should be less than $10000. you can find payment locations on their website by providing your address or zip code. Visit the Nearest Payment center finder
Pay AEP electric bill by mail:
Payment checks can be sent to
AEP National Accounts, PO BOX 24404, CANTON, OH 44701-4404
American Electric power contact
For customer service or any other query regarding AEP electric services dial 1-888-710-4237